1. Microsoft 365 Tenant Configuration
• Set up and manage Azure Active Directory synchronization.
• Configure custom domains, DNS records, and organizational units.
2. Exchange Online Administration
• Create and manage mailboxes, distribution groups, and mail flow policies.
• Implement retention policies and data loss prevention (DLP).
3. Microsoft Teams & Collaboration Tools
• Govern Teams creation, channel settings, and app integrations.
• Optimize SharePoint Online sites and OneDrive for Business storage.
4. Security & Compliance
• Enforce Conditional Access, Multi-Factor Authentication, and Identity Protection.
• Configure Compliance Center policies, eDiscovery, and audit logs.
5. Device Management & Intune
• Enroll Windows 10/11 devices in Microsoft Intune.
• Deploy configuration profiles, update rings, and application policies.
6. PowerShell Automation
• Use the Microsoft 365 PowerShell module for bulk user provisioning and reporting.
• Script routine tasks to improve operational efficiency.
7. Service Monitoring & Troubleshooting
• Monitor service health, incident notifications, and service requests.
• Troubleshoot connectivity and client-side issues across M365 services.
8. Capstone Project & Exam Prep
• Design and implement a complete Microsoft 365 environment for a fictitious enterprise.
• Practice exam simulations for Microsoft 365 Administrator Certification success.